SHIPPING & DELIVERY POLICY

SHIPPING ELIGIBILITY

We currently deliver to most pin codes in India. If you want to confirm your pin code, please mail us at sale.muzpur@prabharzarda.com.


Shipping multiple addresses:

Unfortunately, we are unable to ship to multiple addresses at this time. We recommend placing separate orders for each address.
Shipping domestic orders:

We ship in India. You can expect your orders to be delivered at almost all locations in the India.
DELIVERY CHARGES:

• Shipping is free for all prepaid orders above INR 1000, shipped within India.
• A Standard Shipping Charge of Rs. 95 (non-refundable) will be applicable to all orders under Rs. 1000.
• For Cash On Delivery orders, we charge INR 50 as handling charges (non-refundable).
• For international shipping, we charge INR 1500 for orders under INR 20000. For orders above INR 20000, we provide free shipping worldwide. *Please write to us at sale.muzpur@prabharzarda.com in case of any queries

TIMELINES:

All orders usually take a delivery time of 3-10 working days (all days except Sundays and Public holidays) within India, from the purchase date. For international orders, please expect delivery in 12-20 working days.
Express Delivery Requirement:

We understand that there are times when you order for a specific occasion and want the delivery to be made immediately. For times like those, we do offer 48-hour shipment based on available capacity. For this, please write to us at sale.muzpur@prabharzarda.com and we will try to make it happen. Please note, an extra surcharge of INR 199 per piece would be levied for the same.
TRACKING:

To track your order, you can login to your Marigold account and choose “My Account” to view your order details. You can also contact customer care at sale.muzpur@prabharzarda.com or call +0621-2229879. We’re available on all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm. If you do not have a Ratna Zarda account, then please follow the “Track Shipping” link in your confirmation email or mail us your order no. and email id using which you had placed the order, we will check and share your order status.